Services

A focused suite for teams that live on calls, messages, and fast response.

Six services, one operating layer. Each one is designed to work with the others from day one.

01

Cloud voice & business phone systems

Secure calling, IVR menus, smart call routing, voicemail-to-email, recording, and team-ready administration.

Replace desk-bound PBX habits with a cloud phone system your team can run from a browser — routing rules, ring groups, and queues that change in minutes, not tickets.

  • IVR menus and auto-attendant
  • Ring groups and skills-based queues
  • Voicemail-to-email and call recording
  • Admin console for users, numbers, and hours
02

SMS API & messaging automation

OTP delivery, reminders, alerts, promotional messaging, and performance visibility for campaign teams.

One API for transactional and campaign messaging, with delivery receipts and opt-out handling built in so engineering and marketing work from the same rails.

  • REST API for transactional messages
  • Campaign scheduling and segmentation
  • Delivery receipts and analytics
  • Opt-out and consent handling built in
03

SIP trunking & voice infrastructure

Modern connectivity for teams that want scalable voice without heavy legacy PBX complexity.

Elastic channel capacity with primary and failover trunks by region, so growth and outages are configuration changes rather than projects.

  • Elastic channel capacity
  • Primary and failover trunks by region
  • Codec and quality-of-service planning
  • PSTN interconnect
04

Virtual numbers & local presence

Local and international number strategy that makes distributed businesses feel close to every customer.

Provision local, national, and toll-free numbers where your customers are, port what you already own, and keep presentation rules consistent across teams.

  • Local, national, and toll-free numbers
  • Number porting and inventory
  • Caller-ID and presentation rules
  • Regional compliance guidance
05

CRM workflow integration

Keep calls, messages, lead activity, and follow-ups connected to the tools your team already uses.

Every call and message lands on the customer record with the outcome attached, so reps see context before they answer and managers report across channels.

  • Two-way sync of calls and messages
  • Outcome tagging and task creation
  • Screen-pop customer context
  • Cross-channel reporting
06

Email marketing & lead operations

Segmented outreach, automated follow-ups, and clean reporting for measurable engagement programmes.

Sequences that respond to what a contact actually does — a reply becomes a task, a click becomes a call — with reporting that lives alongside voice and SMS.

  • Segmented outreach and sequences
  • Automated follow-ups by behaviour
  • Reply-to-task handoff into CRM
  • Engagement reporting across channels

Ready for a premium communication stack?

Let CONEXA map the system your team should have been using all along.

Tell us what you are running today. We will shape a modern communication stack around cloud voice, SMS, CRM workflows, and compliance-ready operations.