Compliance

Move fast without putting your reputation at risk.

Safer list handling, call authentication planning, complaint readiness, and monitoring that catches problems before they spread.

Trust and compliance layer

Safer lists, signed calls, and complaint-ready records.

Build outbound programmes with safer list handling, complaint readiness, call authentication planning, and operational controls built for regulated teams.

01

STIR/SHAKEN direction

Call authentication planning for cleaner voice operations and stronger customer trust.

We map your numbers and carriers to attestation levels and plan the path to signed calls, so outbound traffic is less likely to be flagged or blocked.

02

National DNC scrubbing

Pre-campaign list hygiene designed to reduce risk before outreach goes live.

Lists are scrubbed against national and internal do-not-call records before every campaign, with a record of what was removed and when.

03

Spam signal monitoring

Pattern-aware operational checks that protect deliverability and answer rates.

Answer rates, short-duration calls, and complaint signals are watched per number so reputation problems are caught early and numbers can be rotated.

04

Complaint workflows

FCC, FTC, GDPR, RMD, and traceback-ready workflows for organised response.

When a complaint or traceback request arrives, the call record, consent trail, and campaign context are already together, so the response is fast and complete.

How it is run

Assess, configure, monitor — then keep monitoring.

  1. 01

    Assess

    Map numbers, carriers, lists, consent sources, and complaint history to find exposure before a campaign runs.

  2. 02

    Configure

    Set scrubbing, attestation planning, opt-out handling, and record retention so the controls are part of the workflow, not a checklist.

  3. 03

    Monitor

    Watch answer rates, spam flags, and complaint signals per number, and rotate or pause before reputation damage spreads.

Ready for a premium communication stack?

Let CONEXA map the system your team should have been using all along.

Tell us what you are running today. We will shape a modern communication stack around cloud voice, SMS, CRM workflows, and compliance-ready operations.